Mews & Apaleo Room Reservation

Your Front Desk.
Automated by AI.

Transform the guest experience. Handle bookings, check-ins, and concierge requests automatically over WhatsApp and Phone Calls while syncing perfectly with your PMS.

Automate Your Hotel Now

Hospitality PMS Integration

Automated Room Reservation. Powered by Mews & Apaleo.

Connect your Mews or Apaleo PMS and let guests book rooms, check availability, and get instant confirmations—all through a WhatsApp conversation. Your front desk, automated.

Native Mews & Apaleo PMS Connection
Connect your Mews or Apaleo property management system in one step. ShadowBook syncs your live room availability automatically.
Mews & Apaleo Room Reservation
Guests describe what they need in WhatsApp. The AI checks availability within your PMS, presents options, and confirms the reservation—no front desk needed.
Unique Payment Link
Once a room is selected, ShadowBook sends the guest a secure, unique payment link directly in WhatsApp. No front desk, no phone calls.
24/7 Automated Guest Service
Handle check-in inquiries, room type questions, and special requests around the clock with zero staff overhead.

Connect Your Hotel Free

Mews & Apaleo Live Availability

Mar 28–30 · 2 Nights

Synced

Deluxe King Suite

Five-Star Digital Service

Free your front desk staff from routine questions and let our intelligent engine handle the heavy lifting.

Automated Check-in Links

Send pre-arrival WhatsApp messages containing secure, seamless mobile check-in links to your guests.

Native Mews & Apaleo Sync

Everything recorded in WhatsApp automatically syncs into your unified Property Management System timeline.

Multi-Room Booking Cart

Allow guests to easily select multiple rooms and dates via WhatsApp without navigating complex web interfaces.

Pre-Arrival Upselling

Intelligently offer airport transfers, room upgrades, or breakfast packages via chat.

Omnichannel Concierge

Handle common guest requests like 'What time is checkout?' or 'Do you have a gym?' immediately across WhatsApp, FB, IG, or a direct Phone Call.

Staff Notification Alerts

Ping housekeeping or maintenance immediately on their own WhatsApp groups when guests request service.

Hospitality & Booking FAQs

Common questions about hotel automation, Mews, Apaleo, and AI concierge services.

Modern online hotel booking via AI allows guests to check availability, select rooms, and process payments entirely through a chat interface like WhatsApp. ShadowBook connects directly to your PMS (like Mews or Apaleo), ensuring real-time room data is always accurate and bookings are confirmed instantly without human intervention.

Hotel reservation software (or a Property Management System) is the digital backbone of a hotel, managing room inventory, guest data, and billing. Integrating ShadowBook with your existing software allows you to extend these capabilities to messaging apps, meeting guests where they are and reducing front-desk workload.

The best hotel reservation systems in 2026 are those that prioritize API connectivity and mobile-first guest experiences. Systems like Mews and Apaleo are top choices because they allow AI engines like ShadowBook to automate the entire guest journey from booking to check-out.

The top AI solutions for hospitality in 2026 move beyond simple 'FAQ bots' to full autonomous agents. ShadowBook is a leading platform that not only answers guest questions but also executes bookings and processes secure payments natively inside WhatsApp, Instagram, and Telegram.

Digital tools reduce administrative friction, eliminate double-booking errors, and cater to the 70% of travelers who prefer messaging over phone calls. By automating routine tasks, hotels can focus their staff on providing high-touch hospitality where it matters most.

Ready to Elevate Your Guest Experience?

Stop relying on outdated front desk check-in workflows. Give your guests the seamless, mobile-first experience they expect.

Connect Your PMS

Your Front Desk.Automated by AI.